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  • What is a VA disability?

    The Department of Veterans Affairs (VA) gives VA disability benefits to all disabled veterans with service-connected medical conditions.

  • Why are these exams required?

    Each separating or retiring member of the armed services is required to have a one-time evaluation to determine if there are any service-related medical condition. Follow-up examinations are occasionally required to update the status of previously documented medical condition. Determination of veteran’s disability rating will be made by Veterans Benefit Administration based upon your medical report.

  • What does an examination entail?

    The examination is to determine the existence and/or status of a condition(s) for rating purposes. It does not involve a traditional clinician-patient relationship where you act as a biased advocate of the claimant, but rather you should act as an unbiased expert simply describing the condition and any disabilities. The Disability Benefits Questionnaires (DBQs) will outline exactly how to conduct and report each examination.

    The provider is required to review pertinent medical records, obtain claimant history info during the exam, perform/review diagnostic results and obtain and complete the DBQ forms during the exam.

  • What is a Disability Benefits Questionnaire?

    DBQs are forms that were developed by the VA to reflect the information that is required for rating disabilities. Following the DBQs ensures that you provide all the information required and reduces the likelihood that the exam will be returned as insufficient.

  • Will I be providing treatment?

    You are only asked to evaluate the conditions specifically documented on the veteran’s Disability Benefit Questionnaire. No treatment is required unless in an emergency situation.

  • How long does it take to join LifeHealth's Provider Network?

    Credentialing can usually be done in a couple weeks. You will also be asked to complete a phone orientation and complete our online Compensation Pension Examination Program (CPEP). Earn Up to 2 CME credit hours for completing the training process. Once completed you may start to receive scheduling requests.

  • What are the requirements to join the LifeHealth's Provider Network?
    • You must have a clear/active medical license with no current adverse actions from the state where you will be providing exams.
    • Clear/Criminal History Background Check.
    • Must not be excluded from any federal programs.
    • Current CV with satisfactory explanation for any gap in work history within the 5 years greater than 30 days.
    • Current NPI number.
  • Where do the exams take place?

    Exams can be performed at your practice location or at one of our partner's regional clinics.

  • How are exam appointments scheduled?

    Veterans submit their Disability Benefit Questionnaires (DBQ) to the VA. Our partner's will then contact you directly to schedule a time for the exam.

  • How many referrals should I expect to receive?

    While a significant number of veterans are applying for disability benefits, it is not possible to predict the volume of referrals.

  • How do I receive payment for examinations I provide?

    Once you submit your evaluation findings, we will issue payment. There are no claims that are required in order to receive payment. The turnaround time for payment is 30-60 days from the time the provider completes and submits the exam findings. Payments are issued bi-weekly.

  • What is the minimum time I can commit to providing exams?

    LifeHealth can accommodate availability to best meet your practice needs.

Get in touch with us!

Our friendly and skilled Provider Network Team is ready to answer your questions and assist you! If you're already a member or just getting started, please reach out to us. We are here to serve you!

We respond to inquiries within one business day.

Kristian A. Atkins

Kristian "Kris" A. Atkins

Provider Relations Manager
P: 303-730-1902 Ext: 143
E: kristian.atkins@lifehealthcorp.com

Nicole Joseph

Nicole Joseph

Provider Relations Specialist
P: 303-730-1902 Ext: 136
E: nicole.joseph@lifehealthcorp.com