Carolyn Alexander joined LifeHealth in August 2021. She has provided a total of 23 years of service as a registered nurse. As Program Manager of Corporate Nursing Services, Carolyn supports the mission and goals of the Global Nurse Advice Line. Carolyn comes to LifeHealth after serving as a Chief Clinical Officer and Chief Nursing Officer for over 6 years in the Dallas Fort Worth Hospital Systems.
A graduate of William Carey University in Gulfport, Mississippi, with a Bachelor of Science in nursing, Carolyn completed her master’s degree in executive nursing at Chamberlain University. She also holds a second master’s degree in business focused on healthcare administration from the Keller Graduate School of Management.
She has worked in a variety of healthcare roles in direct patient care such as Cardiovascular, SICU, Orthopedics, Oncology/Bone Marrow Transplant, Abdominal Transplant, Cardiothoracic Transplant, LVAD Coordinator, Clinical Research Nurse. Then moving into leadership roles, such as Magnet Committee member, Interventional Radiology Nurse Supervisor, Hospital Nurse Manager, and Nurse Leadership Executive Fellow prior to becoming a Chief Clinical Officer.
Carolyn has expertise in recruiting and quality management of all clinical departments, advanced critical care training, preceptorships and served as interim educator and infection control preventionalist. As clinical administrator, she maintained employee retention with less than 5% turnover, and exceeded national benchmarks in compliance to standards of care, working directly with medical directors, physicians, and surgeons, in short term acute organizations, long term acute care, and risk management teams.
Carolyn has led clinical operations through successfully obtaining multiple Joint Commission (JCAHO) recertifications, DNV re-certification, Magnet certification, disease specific certifications, laboratory re-certification and state surveys by following standards of care and utilization of evidenced based practices. Carolyn served as lead investigator in all building deviations, Failure Mode and Effects Analysis, including surgical procedures, peer review and comprehensive review of root cause analysis in any sentinel or adverse events.
Carolyn recently relocated to her home state of Mississippi where she resides with her children and reunited with her large family.